Privacy Policy
Effective Date: April 25, 2025
This Privacy Policy describes how Oliv Academy ("we," "us," or "our") collects, uses, and discloses information that we obtain from visitors to our website, www.olivacademy.com, and users of our online services (collectively, the "Services").
By visiting our website or using our Services, you agree to the collection and use of information in accordance with this policy.
-
Information We Collect
We may collect personal information that you voluntarily provide to us when you use our Services, including but not limited to:
- Contact Information: Name, email address, phone number, and physical address.
- Account Information: Username, password, and other information required to create an account.
- Payment Information: Details required to process payments, such as credit card numbers or other financial information. This information is typically processed by a third-party payment processor and is not stored on our servers.
- Educational Information: Information related to your academic performance, courses, and educational goals.
- Communications: Any information you provide in correspondence with us, such as through contact forms, emails, or live chat.
Information Collected Automatically
When you access our website, we may automatically collect certain information about your device and activity, including:
- Log Data: IP address, browser type, operating system, pages you visit, time and date of your visit, and other statistics.
- Account Information: Username, password, and other information required to create an account.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
-
How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide and maintain our Services: This includes creating and managing your account, providing access to courses, and offering technical support.
- Communicate with you: We may send you transactional emails, newsletters, marketing materials, and other information related to our Services.
- Process payments: To complete your transactions for our courses or services.
- Improve our Services: We analyze usage data to understand how our website and Services are used and to enhance our offerings.
- Personalize your experience: To tailor the content and services we provide to you.
- Ensure security: To detect, prevent, and address technical issues or fraudulent activity.
- Comply with legal obligations: To meet legal and regulatory requirements.
-
How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following circumstances:
- With Service Providers: We may share your information with third-party companies and individuals who perform services on our behalf, such as payment processing, data analysis, marketing, and IT services.
- For Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- With Your Consent: We may share your information with your consent or at your direction.
-
Data Security
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
-
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access: You can request a copy of the personal data we hold about you.
- The right to rectification: You can request that we correct any information you believe is inaccurate or incomplete.
- The right to erasure: You can request that we erase your personal data under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data.
- The right to data portability: You can request that we transfer the data we have collected to another organization, or directly to you.
To exercise any of these rights, please contact us at hello@olivacademy.com.
-
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this policy periodically for any changes.
-
Contact Us
If you have any questions about this Privacy Policy, please contact us:
